RETURN / EXCHANGE

💖 We Hope You Love Your Sculpt Touch Order

At Sculpt Touch, your satisfaction matters greatly to us. If you are not fully happy with your purchase, we will gladly help according to the policy outlined below.

A return or exchange may be requested within 30 days from the order date, as long as the item satisfies all eligibility requirements listed below.

To help protect every customer’s health and hygiene, please wear underwear or bottoms when trying on our body shaper products.

✅ Returns & Exchanges We Can Accept (Within 30 Days)

Returns or exchanges can be accepted only when the item:

Shows no signs of wear or try-on

Is clean, odor-free, and without stains

Has not been worn outside

Has not been washed

Keeps all original tags attached

Remains in its original, undamaged packaging

Is in resalable condition and does not affect second-time sales

Is sent back within 30 days of purchase

Items must come back in brand-new condition, ready and suitable for resale.

🚫 Items Not Eligible for Return or Exchange

The items below are NOT eligible for return or exchange:

Items with any signs of wear, try-on marks, deodorant stains, makeup stains, odors, or damage

Items that have been worn outside or washed

Items with missing, changed, or damaged tags

Items with incomplete or damaged packaging

Items returned after 30 days

Free gifts

Underwear and bras

🔄 How to Ask for a Return or Exchange

To request a return or exchange, please reach out to us at:

📧 sculpttouchshapewear@gmail.com

Please provide:

Your order number

Whether you want a return or an exchange

A short explanation of the reason

Our customer support team will review your request and guide you through the following steps.

🚚 Return Shipping

Customers are responsible for the cost of return shipping

Please choose a trackable and insured shipping method

Sculpt Touch is not responsible for return packages that are lost

Original shipping charges are non-refundable

🌍 International Orders

All shipping costs for returns and exchanges are the customer’s responsibility.

❗ Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, we sincerely apologize.

Please contact us at sculpttouchshapewear@gmail.com
 within 30 days of delivery, including:

Your order number

Clear photos that show the issue

Once confirmed, we will:

Cover the return shipping cost

Send a replacement item at no charge

💳 Refund Process

Once your return has been approved and shipped, please share the return tracking number

Refunds will be sent back to the original payment method

You will receive an email notification once it has been processed

Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

⚠️ Returns sent after 30 days are not eligible for refunds or exchanges, including damaged items.

📬 Contact Us

If you have any questions about returns, exchanges, or refunds, please contact us:

📧 sculpttouchshapewear@gmail.com

Thank you for choosing Sculpt Touch. We truly value your trust and are committed to giving you a confident and enjoyable shopping experience 💕